Lessmessages.Lesschaos.Morecontrol.

Short answer: it is a digital guest form completed before arrival.

• Guests open one link and provide the information needed for the stay.
• Hosts receive guest details in one place instead of chasing the same data across messages.
• It helps reduce last-minute friction before arrival.

Short answer: yes — it works for single units and multi-unit properties.

• Single unit: set one room as the entire property and manage everything from one calendar.
• Multiple units: add each room or room type and keep calendars, tasks, and messaging per unit.
• Listed on OTAs with both per-room and “Entire property” options? Keep the individual rooms and add one extra Plan4Host “room” for the entire place; map iCal so room bookings and whole-property bookings block each other.

Set up your property, then generate check-in form links.

• Drop the links into auto-replies on each platform where you list the property.
• Guests are guided through all steps so their stay starts smoothly.
• The guest-facing check-in form can open in multiple languages, not just English.
• The confirmation email sent after form submission can follow the language selected in the form.
• Need better tracking? Generate platform-specific links to see which channel each form came from.

Yes. You can share the same guest check-in flow for Airbnb, Booking.com, WhatsApp, email, or direct reservations.

• Use one link per property or generate channel-specific links if you want better source tracking.
• The guest experience stays consistent even when bookings come from different channels.

Plan4Host combines easy guest data collection with stronger protection for sensitive guest identification and contact data.

Plan4Host encrypts sensitive guest identification and contact data at application level before it is written to the database.

• Sensitive guest identification and contact fields are protected through server-side, application-layer AES-256-GCM encryption applied by Plan4Host before those values are stored in the database.
• This protection is applied in addition to TLS in transit and encryption at rest provided at infrastructure level.
• Protected categories are separated across multiple encryption scopes and keys, so access to one protected category does not automatically unlock all protected data for the same guest.

Primary application data is stored in EU-based infrastructure, in the Frankfurt, Germany region.

• This gives hosts a clearer answer about where guest data is primarily handled.
• Application-level protections are applied on top of the infrastructure location and controls.

ID document images are removed when the reservation is confirmed or room-assigned.

• If that operational moment is missed, scheduled cleanup jobs remove them later according to retention rules.
• This helps reduce how long document images remain available inside the system.

Yes. Create a template and schedule it to send 1 hour before every reservation.

• The message is sent automatically, personalized for each booking.
• You don’t need to lift a finger — the app lets you focus more on your guests.

They get an immediate email copy of their submission, and you get a separate notification.

• After tapping “Submit”, the guest receives an email showing the data collected and the retention period (GDPR notice).
• You receive a separate email so you can confirm the reservation.
• Based on the form data, scheduled messages are sent automatically for each reservation.